Shipping & Delivery Policy
Last Updated: [Date]
Thank you for shopping with Skimmild. We aim to make every order experience as smooth and straightforward as possible.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders are generally not processed or shipped on weekends or public holidays.
Processing time is separate from shipping and transit time.
During promotional periods, holidays, or periods of unusually high order volume, processing may take longer than usual.
2. Shipping Times
After an order has been processed and dispatched, estimated delivery times may include:
United States: 5–10 business days
Canada: 7–12 business days
United Kingdom: 5–10 business days
Australia: 7–12 business days
Other International Destinations: 7–15 business days
Delivery times are estimates only and are not guaranteed.
Actual delivery times may vary depending on destination, carrier operations, customs clearance, weather, holidays, transportation conditions, and other factors outside our reasonable control.
3. Free Shipping
We offer free standard shipping on orders over $39.99.
For orders below this amount, applicable shipping charges will be displayed at checkout before payment is completed.
Additional shipping promotions may be offered from time to time.
4. Order Tracking
When tracking information is available, a shipping confirmation email will be sent after your order has been dispatched.
Tracking information may take some time to become active or update after the package has been handed over to the carrier.
5. Delayed Orders
Occasionally, deliveries may be delayed due to circumstances beyond our control, including carrier disruptions, severe weather, customs processing, public holidays, transportation delays, or high shipping volumes.
If your order has not arrived within the estimated delivery period, please contact us and we will assist you in checking the shipment status.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible.
We may be able to update the information before fulfillment begins, but changes cannot be guaranteed after processing or shipment.
7. Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other local charges depending on the destination country.
Any applicable duties, taxes, or local fees are the responsibility of the recipient unless otherwise stated.
Customs processing may also result in additional delivery time.
8. Delivery Exceptions
Skimmild is not responsible for delays or delivery failures resulting from circumstances beyond our reasonable control, including severe weather, natural disasters, carrier delays, customs processing, incorrect addresses, transportation disruptions, or other unforeseen events.
9. Contact Us
For shipping questions or assistance with an order, please contact:
[support email]